Shaping the future for
residents communities businesses visitors

We're recruiting for a number of Head of Services roles.

Discover your future in Northumberland

The county of Northumberland is undergoing a positive transformation. We are working together to enhance the well-being of our residents and make Northumberland County Council an exceptional employer. Our focus is on creating opportunities that go beyond just acquiring a new position or collaborating with an extraordinary team. It’s about making a genuine impact on the lives of those who reside, visit, and work in the county.

We are searching for individuals who possess the necessary experience to fulfill a purposeful role. If you are devoted to your work and share our passion for improving the community, we would love to hear from you.

Live roles

Head of Policy & Performance

We are looking for an experienced and visionary policy and performance professional who is a committed and energetic leader to be our Head of Policy and Performance.    

Head of Communications & Engagement

We are looking for an experienced communications professional who is a committed and energetic leader to be our Head of Communications & Engagement.   

A council that
works for everyone

A council that works for everyone

Our ambition is to become a truly data-driven organisation; using data to inform decisions and to help design and improve user-centred services, improving outcomes for residents, businesses, and the county. 

Our 3 priorities in our corporate plan are: 

We will ensure we pass on a healthy, clean, and sustainable environment to future generations.

Decorative image of a yellow corner box
Primary school students sitting in a classroom being taught by a teacher.
blank
Young woman on a boach in Northumberland with her dog
Play Video

Why work
for us?

Why work for us?

Shaping the future of Northumberland together

When you join Northumbeland County Council, you become part of our family. A family full of truly decent people who help improve the lives of the people in our county everyday. And in the same way that NCC is deeply committed to unlocking the potential of Nothumberland, we are dedicated to providing an environment where all our employees can grow and thrive too.

Rewards & benefits

blank

26 days annual leave

26 days annual leave plus public and bank holidays (rising to 31 after 5 years of service)(pro-rata for part-time employees)

blank

Discounts

Local government discount schemes are available to all employees with offers at local businesses along with various national brands.

blank

Family

There are additional family leave provisions beyond the minimum statutory requirements.

blank

Company pension scheme

Automatic enrolment into the Local Government Pension Scheme.

blank

Travel

In addition to free parking at council sites, car leasing schemes are also available for council staff (subject to certain criteria being met).

blank

Flexible working

A commitment to work-life balance offering flexibility through various schemes, including job sharing, home working, flexible working, part-year working, and compressed hours

blank

Staff networks

In-house staff programs cover peer networking, staff development, and support for a range of areas including diversity, mental wellbeing, and caring responsibilities.

blank

Learning & Development

Committed to personal development, providing opportunities for people to grow and thrive in their roles at Northumberland.

We'll support you.

We are dedicated to creating the best employee experience possible, which includes a genuine commitment to ensuring the safety and wellbeing of our colleagues at work. We truly value your health and happiness, and that’s why we provide a wide range of support and wellbeing resources that are designed to help you take care of both your physical and mental health.

Personal counselling helpline

Employees can access confidential and professional support anytime, anywhere through a dedicated helpline for mental and emotional well-being.

PPMA award for best health & wellbeing initiative

Recognition of the company’s commitment to promoting employee health and wellbeing, with a focus on creating a supportive work environment.

Stress awareness training

Equipping employees with the tools and techniques to identify and manage stress, leading to improved mental and emotional well-being.

Occupational health referral

Access to professional health assessments and advice from experts, ensuring prompt and effective support for physical health issues.

Northumberland community bank

A convenient and accessible financial support option for employees, providing instant small loans to help with unexpected expenses.

Fitness classes, events, and campaigns

Encouraging physical activity and promoting a healthy lifestyle through a range of fun and engaging fitness activities.

Faith and chaplaincy services

Providing spiritual and religious support for employees, promoting peace of mind and a sense of community.

blank

Our values

Together we are Northumberland County Council. Without our staff, we could not deliver high-quality services to our residents. Our values have been identified and developed by our people and help guide us to be efficient, open and to work for everyone. They run through the very core of everything we do, the interactions we have, the way we behave and inform every decision we make.

FAQ's

Find out our answers to some frequently asked questions.

Find out about benefits you get as a Northumberland County Council employee.

  • 26 days annual leave plus public and bank holidays (rising to 31 after 5 years of service)(pro-rata for part-time employees)
  • Automatic enrolment into the Local Government Pension Scheme
  • Flexi scheme applicable to majority of roles
  • Family leave provisions above and beyond the statutory minimum
  • Free staff parking at council sites
  • Local government discount schemes available to all employees with offers at local businesses along with various national brands
  • A choice of recognised trade union memberships
  • A commitment to work-life balance offering flexibility through various schemes including job sharing, home working, flexible working, part-year working, and compressed hours
  • A relocation scheme is offered to those moving from outside the area (for further details please contact a member of the HR team)

    We also run a salary sacrifice scheme where staff can save money in various ways including:

We are an equal opportunities employer and strive to be an accessible and inclusive organisation. We are committed to recruiting a diverse workforce and encourage applications from all qualified candidates regardless of their sex, religion or belief, race, age, gender identity, sexual orientation, marital or civil partnership status, disability, or maternity or pregnancy status.

Yes, we are a Disability Confident employer. We guarantee to interview disabled applicants who meet the essential criteria for a job and can provide application information in alternative formats. We also make reasonable adjustments to the application process.

We have several staff groups, including the Disability, BAME, and LGBT+ staff groups. These groups offer support to our staff. We welcome applicants from all backgrounds and offer support to trans or non-binary applicants through the Trans Inclusion HR Officer during the application process.

Before submitting your online application, it’s important to double-check that you have included all relevant information, uploaded your CV, and provided all necessary contact details.

If you have an account but have forgotten your password, don’t worry! Simply go to the login page and click on ‘Forgot your password?’ located below the login box. Follow the instructions to reset your password. If you need additional assistance, please feel free to email our recruitment team at hrrecruitment@northumberland.gov.uk

Once you have submitted your application, we will review it as soon as possible. If you meet the criteria for the role you have applied for, you can expect to be contacted by a recruiter via email or phone to discuss the position further. Don’t forget to keep an eye on your emails and phone so that you don’t miss any important updates!

You should expect to hear back within 7 days of submitting your application.

You can discover more about NCC on LinkedInIndeedGlassdoor and Instagram.