Could you make a difference to someone’s life?

Whether you’re new to the sector or an experienced professional care worker, find your perfect role with Northumberland homecare services.

A female care assistant laughing with an elderly woman

Northumberland’s Guarantee for Home Care Workers

Rewarding work with good terms & conditions

Homecare in Northumberland is provided by a variety of independent organisations, with the Council or the NHS funding many of the people who use their services.  A growing number of these organisations are now signing up to the eight commitments in the Northumberland Guarantee. The commitments include a minimum income for most homecare workers of £12.54 an hour – higher than either the National Living Wage or the Real Living Wage, and paid for all the time they are doing care work, including time spent travelling between visits.


The Guarantee also includes a mileage rate of 45p a mile for workers who drive between visits, and confirms that workers will be paid for time spent in training.

What’s it like working in care

Discover the diversity in Adult Social Care

As a professional home care worker, you’ll help people live well in their own homes. You will spend time with them to help get their day underway, assisting with daily routines. Through support, understanding and teamwork, you’ll be making a real difference to the quality of people’s everyday lives.

Your role could include:

  • And, as important as all the practical support, listening to them to find out what matters most to them.  Sometimes that may be about getting the small things right for them on your visits; sometimes it may mean telling your organisation about issues that the Council or the NHS need to know about.
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A young male care assistant bringing an elderly gentleman his dinner

Make a difference every day

A meaningful career in Adult Social Care

Join us in a profession where every day you make a real, tangible difference in people’s lives. Whether you’re new to the sector or an experienced professional, find your perfect role in Northumberland’s diverse social care environment.

What you can expect

The Guarantee sets standards for the terms of employment of workers providing a standard home care service based on visiting a changing list of people in their own homes to provide the care and support they need at key times of day. It ensures that anyone who wants it can have a contract that provides a reliable regular income, regardless of changes from week to week in the list of people needing visits, with competitive pay rates and fair employment arrangements.

Rewarding work

Benefit from the Northumberland Guarantee, ensuring rewarding work with good terms and conditions.

Guaranteed Fair Pay

Workers providing a standard homecare service will be paid £12.54 per hour for both time providing care and travel between visits.

Skill Development

You will receive training which is relevant, helpful, and covers everything you are likely to need to know.

Guided Start

New to home care? You’ll partner with experienced workers for joint visits until you’re confident and ready to work independently.


A Reliable Income

You will have the right to a contract which guarantees the number of hours you will be paid for in each week, if you want that.


Flexible Contracts

If you don’t want to commit to working any specific number of hours every week, most providers offer the option of a zero hours contract with the freedom to switch to a different contract if your needs change. There are also likely to be opportunities to do additional work on top of your guaranteed hours.
A carer helping an elderly lady up the stairs

There’s a care role for you

No Experience? No Problem!

It doesn’t matter if you don’t have previous experience or specific qualifications, if you’re passionate about helping others, you’re the perfect candidate. There are a lot of different roles available, depending on where you’d like to work or what you want to do, and we can help you find the right fit. Not only that, but a career in care can mean a good work-life balance too.

The benefits of Adult Social Care

Working in adult social care is not just an emotionally rewarding role, it’s one of the most varied too. Working with a range of people with different care needs means every day is different to the next.

One of the most in-demand and rewarding roles in the UK


The opportunity to train as you learn


On-going career progression and training opportunities


Long-term employment prospects and job security

Making a difference

Hear from others working in care and find out how they turned their passion for helping others into a career in care.

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Hear from Charlotte, Home Care Support - Age UK

Charlotte, Home Care Support - Age UK

This film was made by one of the providers who have signed up to the Guarantee. We hope to add films from other providers in the coming months.
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Hear from Marita, Home Care Worker

Marita, Home Care Worker

Hear about the range of things Marita does to support people to live independently in their own homes.

More about our providers

Find out more about some of the care providers we work alongside to provide the best possible care for the residents of Northumberland.

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Age UK Northumberland

Age UK Northumberland is an independent local charity dedicated to supporting older people, their families, and carers in Northumberland. They focus on enabling individuals to love later life by providing home care services that enhance life and maintain independence. Their services, ranging from personal care to shopping, are tailored to each client’s needs, whether on a temporary or permanent basis. The charity emphasises the importance of professional and compassionate care, with all Homecare Support Workers undergoing thorough training and background checks. Age UK Northumberland commits to empowering older individuals, reducing loneliness, promoting social inclusion, and providing respite for carers, with a strong belief in personalised care and continual improvement in service quality.


BVDF Homecare

Blyth Valley Disabled Forum, established in 1984, is a charity aimed at supporting disadvantaged and disabled individuals by providing access to community activities and services. Over the years, it has expanded to offer a range of services, particularly in-home care for adults with learning and physical disabilities. The Forum is recognised for its quality services, maintaining high training standards for its staff and holding preferred provider status with Northumberland County Council in Blyth. It has also earned accolades such as Investors In People Status and the Positive about Disability symbol.

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Embracing Care

Embracing Care focuses on providing personalised, high-quality home care in Northumberland & Durham, covering Elderly Care, Learning Disability Care, and Domiciliary Care. They prioritise respecting service users’ rights, choices, and dignity while promoting independence for an enhanced quality of life. This goal is achieved through commitment, dedication, integrity, and compassion. Embracing Care hires caring, passionate individuals, ensuring excellence through robust recruitment, continual professional development, and staff support. The organisation is dedicated to continual monitoring and improvement of its services to maintain the highest care standards at all times.

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Helping Hands

Helping Hands Community Care, established in 1988, is a prominent home care provider in the North East of England, committed to enhancing the independence and quality of life for the elderly and vulnerable in their own homes. Their skilled homecare workers, including specialists for complex needs, offer comprehensive support 24/7, ranging from meal preparation, cleaning, and medication management to personal care. They serve both urban and remote rural areas, often travelling long distances. Helping Hands also provides specialist care for individuals with disabilities, dementia, or post-traumatic injuries, collaborating with families and healthcare professionals to tailor support for each individual’s needs.

Careline Logo

Careline Homecare

Careline Berwick are part of the City and County Healthcare Group and provide services across North Northumberland. Their care workers are the extraordinary people who do the everyday things that mean so much to their clients. Supporting them to live safer and supported lives in their own homes, they follow individual care plans and assist with personal care, helping clients to bathe, dress, manage incontinence, use the toilet and supporting them with their medication. They also help with practical tasks like shopping, mealtimes and housework. No previous social care experience is required as they are more interested in people’s compassion and ability to care.